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iPlay 40 firmware updates and Widevine certification Technical Discussion
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Thanks but that firmware is for the T1020h model. My iPlay 40 tablet is a T1020s model. No idea if the 2 versions would be compatible or not but with all the posts of others having issues with their tablets, I am very hesitant to do anything. Mine has been very stable and I have not seen any of the reported problems that others have had. (Knock on wood.) Note that when I check for ‘Wireless Update’ or through ‘System Update’ there are no new versions available. Also, there’s not even a change log. Why in the world would a company release new firmware and not even explain what’s actually new about it?? LOL I like the product as an affordable Android tablet but the company that manufactures the tablet is a joke…sorry to say. I still have yet to see ONE single Alldocube response to anybody’s posts on this forum. ‘After sales support’ should have company reps answering people’s questions, etc. Where is their After Sales support??
iPlay 40 firmware updates and Widevine certification Technical Discussion
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Thanks RedNas74. You said you had installed it… Here are my original questions about the firmware upgrade. Can you please explain the process you used? I downloaded the latest firmware version to my device as a .rar. When I attempt to use the Local updates feature, it is expecting a .zip not a .rar. Can I simply un-rar the .pac file, zip it back up as a .zip and use Local updates? I also attempted to use the ResearchDownload tool to upgrade the firmware on my device but it is not recognized when powered off, holding the power down button and plugging in the USB cable. Note that both adb and fastboot recognize the authorized device without issue. Thanks, Avaholic
iPlay 40 firmware updates and Widevine certification Technical Discussion
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Regarding your device… have you tried a factory reset? Make sure to backup your data to your google account then open: Settings/System/Advanced/Reset Options Then click ‘Erase All Data.’  
iPlay 40 firmware updates and Widevine certification Technical Discussion
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I have sent 2 separate messages to the ‘Email Us’ form on the ALLDOCUBE contact-us page. I have yet to receive any sort of response. Does ALLDOCUBE really exist as a company? What the heck??! Has anyone updated their tablet outside of the OTA process? Any ideas about the above post?
[Suggestion] Widevine L1 Certification for iPlay 40 Technical Discussion
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ALLDOCUBE support please respond to this thread!
[Suggestion] Widevine L1 Certification for iPlay 40 Technical Discussion
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I’ll add my request to this thread as well. Does anyone from ALLDOCUBE even read these forums? I haven’t found a single post OR response by an Alldocube representative or employee.  Hmmm. Alldocube – Please inform your customers when we can expect a Widevine Level 1 cert. The process will take a developer less than 1 hour to complete. Please get the iPlay 40 Widevine Level 1 certified! Thanks! Avaholic
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