iPlay 50 mini NFE
iPlay 50 mini Lite
GTBook 13 Plus
iWork GT 12
Global - Engilsh
中国 - 简体中文
日本 - 日本語
Россия - русский
대한민국 - 한국어
Home Page › Forums › Technical Discussion › Lost WLAN Connection
Tagged: Berlin, Help, No Connection, WLAN
Hello, my iplay 40H loses the wifi connection every 2-3 minutes or when changing location by 1 meter. Does anyone have a solution for that problem? Does the new system update help? Does anyone know someone in Berlin who could perform a system update?
Is the wifi connection signal good? Do you have the same problem with other wifi connections?
Signal is very good. Notebook, mobile, tablet work in the same wlan, stable and fast. The iplay shows the same dropouts on 2.4G and 5G band. Tried all tips in this forum, tested every setting. result the same. Alldocube tells me through the retailer that it’s just “a minor incompatibility”. A tablet without an internet connection that you cannot work with is useless. Never again from this company or from a China shop.
Please notice: This form only provides basic technical replies or business consultation. If you have specific after-sales service needs from e-commerce platforms (such as Amazon, AliExpress, lazada, etc.), please be sure to contact the platform you purchased from.
Please choose your purpose:
Technical SupportCooperation Inquiries
Product Model (if necessary):
For your chance to win our tablet, we would like to invite you to subscribe and become our member. As a member you will receive the latest news updates, product announcements, promotions and giveaways from ALLDOCUBE. Subscribe now so that you dont miss out!