iWork 20 pro
Global - Engilsh
中国 - 简体中文
日本 - 日本語
Россия - русский
Home Page › Forums › Technical Discussion › My Alldocube GT Book will not turn on
Tagged: GT Book laptop, not turning on
My Alldocube GT Book will not turn on after leaving the charger connected to it for the last couple of days. When connected to the charger it shows a red led light right next to the charger connection, If the charger is disconnected from the laptop, no led light is visible at all. Problem is that I purchased this laptop on August 8, 2021 and it would not start on again. Almost exactly one year and a day since it was ordered from Amazon. Is the warranty over on this thing? All I need is to get it fixed please.
I tried to find a fix online for it and Youtube but there was absolutely nothing there that would help resolve the problem. Please help
Hello! What country are you in?
Hello, TeckKid07! Does the laptop turn on if you do not turn off the charger? Can you carefully promote and remove the lower lid?
Quote #2F by @wlad74-UA:
I am in the USA
No it will not turn on at all nor will the led indicating that the charger is connected to the laptop is lighting up. What is strange is after attempting to make it turn on , Windows 10 loaded once and then all of a sudden it turned off completely and that was the end of any attempts to make turn on. I think the battery must have had some charge left in it, but since it is zero now it will not turn on at all. Not sure if it is a battery issue or the charger since the led light that would indicate it is charging is not lighting up. Tried to plug the wall outlet plug on/off to see if it will somehow start nothing happened.
Any history of such failures whether it is the battery or charger?
There is a small chance that the charger burned out. Try to measure the output voltage at the output of the charger connector.
You can try to turn it on with a charger or with a power bank with TYPE C. But the GT Book has some special PD charging protocol. Therefore, NOT ALL type C chargers will work!
Please notice: This form only provides basic technical replies or business consultation. If you have specific after-sales service needs from e-commerce platforms (such as Amazon, AliExpress, lazada, etc.), please be sure to contact the platform you purchased from.
Please choose your purpose:
Technical SupportCooperation Inquiries
Product Model (if necessary):
For your chance to win our tablet, we would like to invite you to subscribe and become our member. As a member you will receive the latest news updates, product announcements, promotions and giveaways from ALLDOCUBE. Subscribe now so that you dont miss out!