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Home Page › Forums › After Sales Services › Overheating issue and cannot update iPlay40
Hi, I hope I can find some help here as I am having a couple of issues with my iPlay 40.
Firstly, I cannot use the OTA or local updates. I am on version V1.0_20210105-1554. Wireless updates tells me there is a new version (V1.0_20210121-1556), I download it, install it and I get an error message during installation.
I have tried downloading the newest version and install it locally, but this also fails.
My biggest issue is that when playing games, I sometimes get an error message that the tablet is overheating and it shuts off. The strange thing is that it doesn’t even feel hot to touch!
I was hoping that an update might solve the issue, but I cannot get it to update. I tried to update connecting through the PC, but I cannot find USB drivers for it either.
Any help would be much appreciated.