Alldocube Global

Ng Teck

https://www.alldocube.com/en/forums/users/kaiteck/

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Topic	Forum	Replies/Views	Last activity
AlldoCube X. No Boot. No led. No power+UpVolume.	Technical Discussion	21 15976	Hmelex 2021-05-10 4:46
返修地址为：深圳市龙华区大浪街道同胜社区华繁路289号裕健丰工业区3号厂房A栋2层售后部公司名称：欧度利方科技有限公司收件人：程先生。售后维修联系电话：0755-23739501(分机号837,311) I suggest u send to above. And leave contact details and problem description inside the parcel.
AlldoCube X. No Boot. No led. No power+UpVolume.	Technical Discussion	21 15976	Hmelex 2021-05-10 4:46
Checked the repaired item Still oled panel. Battery working fine. Seems like to be software issue or small hardware defect.
AlldoCube X. No Boot. No led. No power+UpVolume.	Technical Discussion	21 15976	Hmelex 2021-05-10 4:46
I managed to get them repaired by alldocube Had to pay shipping fees but oh well, at least it’s repaired. That being said, I’ve never heard companies that will pay shipping fees for overseas returns. They also gave some freebies like cable and screen protector. I guess it’s leftovers. Really hope this can last long
AlldoCube X. No Boot. No led. No power+UpVolume.	Technical Discussion	21 15976	Hmelex 2021-05-10 4:46
I received a reply from alldocube aliexpress store and their official chinese website. I’m sending it to Alldocube factory to see whether they will be responsible. http://www.51cube.com/after-sales/
AlldoCube X. No Boot. No led. No power+UpVolume.	Technical Discussion	21 15976	Hmelex 2021-05-10 4:46
Having the same issue. Pretty sure we 2 are not the only one. Had been using my alldocube x for 7 months. Was using it for reading in the morning 9.30am. Battery was at 93%. Went out for breakfast. Came back at 10.30am. Blank Screen. Power button. No respond. So I force shut down by holding power button. I hold my power button again to boot it up. No respond. No boot up screen. I use my original charger, charge it for 4 hours. Power button. No respond. Power + Volume Down/Up Button. No respond. Computer USB. No respond. No device detect in my PC either. … Did anyone manage to fix this issue? I’ve tried contacting alldocube but not getting any replies… or is there a better channel to contact alldocube? I can speak Chinese if that ease things up. TIA

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