Alldocube Global

C Fu

https://www.alldocube.com/en/forums/users/c-fu/

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Topic	Forum	Replies/Views	Last activity
Alldocube讨厌他们的客户。Alldocube hates their customers.	Technical Discussion	2 2467	C Fu 2019-12-22 22:12
Soon? Your devices are at least a year old. Few years for some models. My Thinker i35 model was released in April 2017. TWO YEARS AND EIGHT MONTHS AGO. If a non-manufacturer site can manually compile AND update the firmware and drivers for my device for YEARS, then that is not an excuse. Unless you’re trying to cover up the fact that you WILL NOT SUPPORT your devices. Just for Thinker i35 alone, we have reports for more than 2 years of defects: double key when pressing keyboard ghost touch with the touchscreen occasionally some drivers and/or hardware doesn’t work 100% with the updated Windows 10 versions. device is VERY HOT when running, and YOU HAVE TO OPEN AND MODIFY THE INTERNAL HARDWARE AND VOID THE WARRANTY if you want a working system, and even after you do that, device body is VERY WARM (50-60C) during load. I had to advice other users to NOT update windows 10 if you want to reduce the ghost touch issue, and 3rd party software to remove the risk of double-keystroke. If you, THE MANUFACTURER, thinks that producing product models are CONFUSING, then that means you are not confident enough with your own products. Thanks for clarifying that for everybody to read and judge for themselves.
Respect for customers	Technical Discussion	2 1527	Alldocube 2019-12-21 22:03
You get what you paid for when it comes to Cube/Alldocube devices. They will never respond to their customers’ issues. Have you seen their Driver’s page for Windows devices? They sell tons of Win10 devices, but only 1 receive driver downloads page. If they don’t care about their customers, don’t support them.

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