How to apply for after-sales service for your Alldocube product

Hi everyone!

 

If you order from an e-commerce platform (such as Amazon, AliExpress, lazada, etc.), please contact the seller of the specific store for more information;

If you ordered from our local distributor, please contact them for support. If you don’t have their contact details, you can leave a message on our social media.

 

Our Facebook: @alldocube

Our Twitter: @alldocube

Our Instagram: @alldocube

Hello, my new iWork20 Win 11 (purchased from e-commerce platform)  is not activating online are you able to assist?

Hi,
It would be nice to see if you admins also would help in te community.

For example https://www.alldocube.com/en/forums/topic/5161/ still is an issue that has not been solved. Again I’m going to set te new image on the GTBook, but after updating to Win11 the laptop will go in SHUTDOWN mode (Power Off).

It would be great if you can help me solve this. In te topic is another user with the SAME issues.

I join the request of Alex-van-dijkziggo-nl. Now there are already three users with this problem. This is clearly a systemic marriage. Alldocube support should not ignore our questions.

Hola, necesito una pieza de una iplay 30 y no hay forma de conseguirla es el conector y placa de la tablet.

Por culpa de no tener este recambio estoy sin tablet.

Servicio de post venta pésimo.

No vuelvo a comprar una.

No me dan solución.

A mí me pasa lo mismo con un ordenador

Your aliexpress store don’t bother to answer messages. Terrible after sales support.

Do you want to FIX the alldocube iplay 70 mini pro it needs a update ASAP 2 address all the issues!

Thanks for the clarification on support! While dealing with international shipping from platforms like AliExpress or Lazada, I’ve always been paranoid about moisture damage during transit. To keep my tablets and spare parts safe after they arrive, I’ve started vacuum-sealing them in these 20×25 inch poly-nylon bags: https://www.mcdonaldpaper.com/safepro-v2025-20×25-inch-poly-nylon-vacuum-bags-3-mm-250-cs. The 3mm thickness is heavy-duty and keeps everything bone-dry. It’s a great way to store tech if you live in a humid area or if the local distributor’s packaging isn’t enough. Do you guys recommend any other ways to protect the hardware from oxidation while waiting for parts?