KizPad Pro
iPlay 50 mini NFE
iPlay 60
iPlay 50 mini Lite
GTBook 13 Plus
iWork GT 12
GTBook 15
iWork GT
Expand X
F40
My Profile
Settings
Login
Global - Engilsh
中国 - 简体中文
日本 - 日本語
Россия - русский
대한민국 - 한국어
Home Page › Forums › General Discussion › iplay 30 wifi randomly disconnects
Tagged: IPlay, problem, wifi
Hi,
I recently bought an Alldocube iplay 30 pro and wifi disconnects randomly and the signal appears with a question mark after this disconnection, I am at 1 meter of my router and it cannot reconnect automatically, I have to turn the wifi of the tablet off and then turn it on again.
I have flashed the last firmware that I found in this web but the problem persist.
It’s almost impossible to watch a video on YouTube at once… any solution for this?
I have more info about this issue, network state appears with messages:
NETWORK SELECTION TEMPORARILY DISABLED
NETWORK SELECTION DISABLED ASSOCIATION REJECTION
I didn’t find a solution but this solve somehow the problem:
I have 2 wifi hotspots with diferent names close one each other, the solution was only configure 1 of them, if I config both the message and cuts appear
I tried this method but do not work for me. And I also tried to use both methods Randomized MAC and Device Mac both also don’t work. Does anyone have the same experience?
Below is my firmware version.
I can work now with only 1 hotspot configured, I didn’t change anything more, only DHCP enabled and using mac device.
One thing is clear, this device has an issue with wifi connections
Have same problem with wifi, what to do ? It is not possible to send this device back, because of China post, does not accept lithium batteries! What to do ?
For me, the problem witch WiFi starts when you turn on bluetooth. When I listen to music on an external speaker and brows the internet, WiFi starts to disconnect. As long as I listen to music, everything is fine.
Please notice: This form only provides basic technical replies or business consultation. If you have specific after-sales service needs from e-commerce platforms (such as Amazon, AliExpress, lazada, etc.), please be sure to contact the platform you purchased from.
Please choose your purpose: Technical SupportCooperation Inquiries
Your Name:
Your Email:
Product Model (if necessary):
Subject:
Message:
For your chance to win our tablet, we would like to invite you to subscribe and become our member. As a member you will receive the latest news updates, product announcements, promotions and giveaways from ALLDOCUBE. Subscribe now so that you dont miss out!