Community Page › Forums › After Sales Services › M5X does not start after firmware update
I have performed a firmware update (M5X(T1006X)-Android8.0-ALLDOCUBE-20190601.rar) using latest flash tool (SP_Flash_Tool_v5.1944_Win.zip), using tutorial listed here which points here.
The tutorial looks pretty straight forward, maybe except Step 8 which contains an instruction to Untick the Preloader option (which I did, of course).
The process seems to pass correctly, yellow progress bars, then the big green circle saying Success.
But the tablet does not start anymore.
I can repeat the step (I did like 10 times or so), still the same result.
Looking around the internet I can see comments on the instructions used that one step is missing: change Download option to Firmware update option (eg. here).
What is a proper procedure to upgrade firmware on Alldocube M5X?
How can I bring my tablet back to life?
thanks for help.
please show me serial number of your tablet!
and a pic which show the error!