Home Page Forums After Sales Services M5X does not start after firmware update

This topic contains 2 replies, has 2 voices, and was last updated by  win2tabless 2019-12-24 at 09:55.

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    @sts1975
    Stan P(Starter)

    Hello

    I have performed a firmware update (M5X(T1006X)-Android8.0-ALLDOCUBE-20190601.rar) using latest flash tool (SP_Flash_Tool_v5.1944_Win.zip), using tutorial listed here which points here.

    The tutorial looks pretty straight forward, maybe except Step 8 which contains an instruction to Untick the Preloader option (which I did, of course).

    The process seems to pass correctly, yellow progress bars, then the big green circle saying Success.

    But the tablet does not start anymore.

    I can repeat the step (I did like 10 times or  so), still the same result.

    Looking around the internet I can see comments on the instructions used that one step is missing: change Download option to Firmware update option (eg. here).

    What is a proper procedure to upgrade firmware on Alldocube M5X?

    How can I bring my tablet back to life?

    thanks for help.

    Stan

  • BM
    @win2tabless
    win2tabless

    please show me serial number of  your tablet!

  • BM
    @win2tabless
    win2tabless

    and a pic which show the error!