Knote go screen rotate trouble

Hello everyone i´m still so happy after almost 3 years with my tablet, but recently stop to autorotate the screen, no show the autorotate button any more.

can you help me

thank you

*update this is my system info

ALLDOCUBE KnoteGo

BIOS Version
CubeM10x.WP16J.eLBAUGA02.1903054
Date 10/10/2019
MOTHERBOARD Manufacturer
ALLDOCUBE

Model
P16J

Version
Default string

OPERATING SYSTEM Edition
Microsoft Windows 10 Pro (64 bits)
Version (Build) 22H2 (10.0.19045)

 

GRAPHICS

Intel® HD Graphics 500
Driver Details
ProviderIntel Corporation
Version31.0.101.2115
Date11/16/2022
Device Details
Adapter CompatibilityIntel Corporation
Video ProcessorIntel® HD Graphics Family
Resolution1920 x 1080
Bits Per Pixel32
Number of Colors4294967296
Refresh Rate – Current59 Hz
Refresh Rate – Maximum59 Hz
Refresh Rate – Minimum48 Hz
Adapter DAC TypeInternal
AvailabilityRunning at full power
StatusThis device is working properly.
LocationPCI bus 0, device 2, function 0
Device IdPCI\VEN_8086&DEV_5A85&SUBSYS_22128086&REV_0B\3&11583659&0&10

please show me serial number of your machine

thanks for your answer, i’m not shure if this is de SN but :i1101C64GB19483230718

 

To solve the problem I went to the system manager, devices and I saw that in one of the last window updates the accelerometer controller was updated. To solve I reverted to the previous driver and that’s it.
thank you so much

i1101-RS3-dism++.rar

drivers for i1101,inf format driver,backuped up by dism command,you can use dism command or tools like dism++ to restore it.

Or enter the Windows system device manager to find the problematic device, right-click to browse to the decompressed folder path to install the driver (you don’t need to specify a specific folder, as long as there is a suitable driver in the decompressed folder path and lower-level folders, it can be identified. to drive)