My eWork10 don´t charge

My eWork10 does not charge through the USB-C port, how can I charge it? Can I use the USB 2.0 port?

Thnaks in advance for your help

It depends on the specific interface of your machine. If the machine has a DC interface, it can be charged through the DC interface.
If the type-c interface of the machine is used as the charging interface and the micro usb 2.0 interface is used as the OTG interface, then the micro usb 2.0 interface cannot be used for charging

So I can no longer charge the tablet? My little daughter used a fast charge charger and she could no longer charge with the original charger again. Here in Mexico there is no service for my eWork 10, is the damage to the port very complicated to repair? maybe I could fix it. Where could I get the diagram of this tablet?  Or what do you recommend me for my daughter’s tablet to work again?
Ahh, and thank you very much for responding quickly. Have a great day.