iplay 70 mini pro // no L1 Netflix // No Streaming Apps // No 90hz

Hello Alldocube Team,

I have been using the iPlay 70 mini Pro for a few days now

and unfortunately have encountered several issues

1. Netflix is only available in SD quality (L3), not HD (L1)

2. The Netflix app does not open; you first have to close it, remove it from multitasking and then reopen it, which unfortunately has to be done every time you want to use it.

3. The Joyn app (Live TV app) cannot play live TV.

4. The display refresh rate is incorrect; it does not output 90Hz. The display showed 80Hz and, after updating to 4.0.18, it shows 70Hz.

5. When you open the menu for an app (long press on an app), the font is extremely small and difficult to read.

I purchased the device via Amazon Germany and returned it. Now I have ordered a new one and I have exactly the same problems mentioned above with the new device, but my main problem is that Netflix does not work in HD L1.

Can you please help me?

Here are the device details:

Android version 15
Software version: T813_B15_V4.0.18_20250813_20250813-1628