Yes since it wont be fixed with just an update. We tried doing everything and sent them videos of me doing what they told me. During that time. It was only me (from the Philippines) and another customer from malaysia who had the same issue. If a lot of people have this then I think alldocube should recall all units and try to fix the issue before they get them back in the market. It was a lot of hassle to me and I’m very disturbed with how long this model would last. It’s working good now, but for how long!? Right? I had one episode of stuttering and I restarted the replacement unit and worked pretty okay. I’m not sure if I will go with this brand again though.
