me: *calling 911
911: 911 what is your emergency?
me: hello, I want to report a crime.
911: can you please identify yourself?
me: sure, I was a happy alldocube customer, and now I am not sure anymore.
911: alright, what seems to be the problem?
me: alldocube seemed like a legit Chinese company, but in fact, they don’t care about their customers.
911: we understand and will further start an investigation. in the meanwhile, you can try other electronic devices from companies that actually have customer relationship personnel.
me: thank you very much.
